End User License Agreement (EULA)

Effective Date: December 20, 2025

This End User License Agreement (“EULA”) is a binding agreement between you (“you” or “Licensee”) and
Deadly Mix Productions LLC, a Michigan limited liability company, doing business as
Deadly Mix Studios (“Deadly Mix Studios,” “we,” “us,” or “Licensor”).
This EULA governs your installation, activation, access to, and use of our software products, including audio plugins,
installers, updates, documentation, and related materials (collectively, the “Software”).
By downloading, installing, activating, or using the Software, you agree to this EULA. If you do not agree, do not use the Software.

Refund & Chargeback Policy

Effective Date: December 20, 2025

This Refund & Chargeback Policy (“Policy”) applies to purchases and payments made to
Deadly Mix Productions LLC, a Michigan limited liability company,
doing business as Deadly Mix Studios (“Deadly Mix Studios,” “we,” “us,” or “our”).
This Policy supplements and is incorporated into our Terms of Service and End User License Agreement (EULA).

1) General Principles (Digital Goods)

Our software products and licenses are digital goods delivered electronically.
Once access, download, activation, or license entitlement is granted, the product is considered delivered.
Except where expressly stated below, digital goods are non-refundable.

2) Software Purchases — Perpetual Licenses

For software licenses purchased directly from Deadly Mix Studios:

• Refund requests may be considered only if submitted within the refund window stated
  on the applicable product page at the time of purchase.
• Refund eligibility may be denied if the license has been activated, used beyond a reasonable evaluation period,
  or abused (including repeated purchase/refund behavior).
• We do not guarantee refunds for incompatibility with specific DAWs, operating systems,
  hardware, third-party plugins, or workflows.

3) Trial Licenses

Trial licenses are provided free of charge. As no purchase is made, trials are not refundable.
Trial extensions or refreshes may be granted only upon request, on a case-by-case basis, and at our sole discretion,
as described in the EULA.

4) Rent-To-Own (RTO) Payments

Rent-To-Own (“RTO”) payments are monthly payments toward a perpetual license.

• RTO payments already made are non-refundable.
• Amounts paid are credited toward completion of the RTO plan in accordance with the EULA.
• Users may suspend or cancel an RTO plan at any time; however, the license remains valid only through the
  end of the current paid billing cycle and unused time is not banked or reclaimable.
• Suspension or cancellation does not entitle the user to a refund of any prior RTO payments.

If an RTO plan is discontinued due to external constraints, technical infeasibility,
force majeure events, or circumstances beyond our reasonable control, previously paid amounts
are not refundable; however, we may, at our discretion, apply amounts paid as a proportional
credit or discount toward a perpetual license, as described in the EULA.

5) Early Buyout of RTO

Users may elect to pay the remaining balance of an active RTO plan at any time to complete the plan early.
Early buyout converts the license to a perpetual license and terminates recurring billing.
Early buyout payments are not refundable and do not retroactively alter prior pricing or payments.

6) Recording Studio Services (In-Studio & Remote)

Refunds for recording, mixing, mastering, and other studio services are governed primarily by our
Recording Studio Services Terms. In general:

• Deposits are non-refundable once a session or work period is reserved.
• Fees for completed work, delivered files, or time already spent are non-refundable.
• Missed sessions, late cancellations, or failure to provide required materials
  may result in forfeiture of deposits or fees.

7) Third-Party Payment Processors

Payments are processed by third-party providers such as Stripe and PayPal,
and may include digital wallet services (e.g., Apple Pay, Google Pay, Samsung Pay) when available.
We do not store full payment card data.

Any disputes with your payment provider (e.g., declined payments, bank reversals)
are subject to that provider’s terms in addition to this Policy.

8) Chargebacks & Payment Disputes

Initiating a chargeback or payment dispute without first contacting us to attempt resolution
is considered a violation of our Terms and EULA.

• Unauthorized chargebacks may result in immediate license revocation.
• Accounts associated with chargebacks may be suspended or terminated.
• We reserve the right to provide payment processors with account records,
  license activation data, and usage history to contest fraudulent or improper disputes.

9) Refund Method & Processing

Approved refunds, if any, are issued to the original payment method only.
Processing times vary by payment provider and are outside our control.
We do not refund transaction fees charged by payment processors.

10) Abuse, Fraud, & Good Faith

We reserve the right to deny refunds or support requests where we reasonably believe there is
abuse, fraud, misrepresentation, or bad-faith behavior, including repeated refund requests
or attempts to circumvent licensing, pricing, or RTO policies.

11) Governing Law

This Policy is governed by the laws of the State of Michigan, USA,
and disputes are subject to exclusive jurisdiction and venue in Michigan,
as stated in our Terms of Service.

Disclaimer & Limitation of Liability

Effective Date: December 20, 2025

This Disclaimer & Limitation of Liability (“Disclaimer”) applies to all use of the websites,
accounts, forums, software products, licensing systems, studio services (in-studio and remote),
and any related services provided by Deadly Mix Productions LLC,
a Michigan limited liability company, doing business as Deadly Mix Studios
(“Deadly Mix Studios,” “we,” “us,” or “our”).
This Disclaimer is incorporated into and supplements our Terms of Service,
End User License Agreement (EULA), Refund & Chargeback Policy,
Recording Studio Services Terms, and all other posted policies.

1) No Professional Advice

Any information, recommendations, demonstrations, presets, tutorials, or examples provided
by Deadly Mix Studios are offered for general informational and creative purposes only.
They do not constitute legal, financial, medical, or other professional advice.
You are solely responsible for determining whether any service, software, or recommendation
is appropriate for your specific use case.

2) Services & Software Provided “AS IS”

To the maximum extent permitted by law, all services and software are provided
“AS IS” and “AS AVAILABLE.”
We make no guarantees regarding availability, uptime, accuracy, performance,
reliability, results, or compatibility.

We expressly disclaim all warranties, whether express, implied, statutory, or otherwise,
including but not limited to implied warranties of merchantability,
fitness for a particular purpose, title, and non-infringement.

3) No Guarantee of Compatibility or Results

We do not warrant that any software will function uninterrupted or error-free,
nor that it will be compatible with any specific DAW, operating system,
hardware configuration, plugin host, third-party software, or future updates thereof.

We do not guarantee creative, commercial, or technical outcomes, including
sound quality, mix translation, loudness targets, client satisfaction,
financial results, or acceptance by labels, platforms, broadcasters, or distributors.

4) Limitation of Liability

To the maximum extent permitted by law, in no event shall Deadly Mix Studios,
its affiliates, members, officers, employees, contractors, or agents be liable for any:

• Indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, business opportunities, or goodwill
• Loss or corruption of data, projects, sessions, or files
• Business interruption or downtime
• Cost of substitute goods or services
• Claims arising from third-party platforms, services, or payment processors

This applies regardless of the legal theory asserted (contract, tort, negligence,
strict liability, or otherwise), even if we have been advised of the possibility
of such damages.

5) Liability Cap

To the maximum extent permitted by law, our total cumulative liability
arising out of or relating to any service, software, or policy shall not exceed
the greater of:

• The total amount you paid directly to Deadly Mix Studios for the specific service
  or product giving rise to the claim in the twelve (12) months preceding the event; or
• One hundred U.S. dollars (US$100).

6) Recording Studio & Remote Services Disclaimer

Recording studio services involve subjective artistic judgment and technical variables
outside our control. We do not guarantee specific creative outcomes, client approval,
commercial success, or third-party acceptance.

You are responsible for providing accurate materials, instructions, session files,
and approvals. We are not liable for delays, errors, or outcomes caused by incomplete,
incorrect, or late materials, or by changes requested after work has begun.

7) Third-Party Services & Infrastructure

Our services rely on third-party providers, including but not limited to hosting platforms,
payment processors, DAWs, plugin hosts, operating systems, and internet service providers.
We are not responsible for outages, errors, data loss, policy changes, or service failures
caused by third parties.

8) Force Majeure

We are not liable for any failure or delay in performance resulting from events
beyond our reasonable control, including but not limited to natural disasters,
acts of war or terrorism, labor disputes, government actions, power or internet outages,
platform shutdowns, or other force majeure events.

9) Assumption of Risk

By using our services or software, you acknowledge and accept that creative,
technical, and commercial activities involve inherent risks.
You assume full responsibility for any consequences arising from your use of
our services or software.

10) Jurisdictional Limitations

Some jurisdictions do not allow the exclusion of certain warranties or limitations
of liability. In such jurisdictions, the above disclaimers and limitations apply
to the fullest extent permitted by applicable law.

11) Governing Law & Venue

This Disclaimer is governed by the laws of the State of Michigan, USA,
and any dispute arising out of or relating to this Disclaimer shall be subject
to exclusive jurisdiction and venue in the state or federal courts located in Michigan,
as further described in our Terms of Service.

Privacy Policy

Effective Date: December 20, 2025

This Privacy Policy (“Policy”) describes how Deadly Mix Productions LLC,
a Michigan limited liability company, doing business as Deadly Mix Studios
(“Deadly Mix Studios,” “we,” “us,” or “our”), collects, uses, stores, and discloses information
when you access or use our websites, accounts, forums, software products, licensing systems,
and related services (collectively, the “Services”).

1) Our Privacy Principles

We believe unnecessary data collection is harmful. Accordingly:

• We do not knowingly sell personal data.
• We do not share personal data except where reasonably necessary to operate our Services.
• We collect only what is required for licensing, payments, account access, support, and security.
• We aim to be transparent without over-collecting or over-retaining information.

2) Information We Collect

a) Information You Provide

• Name, username, or display name
• Email address
• Account credentials (stored in hashed/encrypted form)
• Support communications and requests
• Studio service details you voluntarily provide (files, notes, instructions)

b) Licensing & Technical Information

• License keys or identifiers
• Activation status and timestamps
• Non-invasive machine or system identifiers used solely to validate licenses
• Product version and basic compatibility information

c) Automatically Collected Information

• IP address
• Browser type and basic device information
• Access timestamps and log data
• Session and authentication data

3) Information We Do NOT Collect

We do not knowingly collect:

• Payment card numbers (handled by third-party processors)
• Biometric data
• Government-issued identification numbers
• Personal data unrelated to our Services

4) How We Use Information

We use collected information to:

• Create and manage user accounts
• Process licensing, activation, validation, and RTO plans
• Provide customer support and respond to inquiries
• Deliver studio services and related communications
• Prevent fraud, abuse, and unauthorized access
• Maintain security, logs, and system integrity
• Comply with legal obligations

5) Payment Processing

Payments are processed by third-party providers such as Stripe and PayPal,
and may include digital wallet services (e.g., Apple Pay, Google Pay, Samsung Pay) when available.
We do not store full payment card numbers or financial account credentials on our servers.

Payment processors operate under their own privacy policies and security practices,
which we do not control.

6) Third-Party Service Providers

We may share limited information with service providers strictly as necessary to operate our Services, including:

• Hosting providers (e.g., VPS infrastructure)
• Payment processors
• Email or messaging services used for account notifications
• WordPress and essential plugins (e.g., bbPress, Snippets)

These providers are permitted to process data only to perform services on our behalf
and are not authorized by us to sell or use personal data for unrelated purposes.

7) Data Retention

We retain personal data only for as long as reasonably necessary to:

• Maintain your account
• Enforce licensing and contractual obligations
• Comply with legal, accounting, or regulatory requirements
• Resolve disputes and enforce agreements

When data is no longer required, we take reasonable steps to delete or anonymize it.

8) Security

We implement reasonable administrative, technical, and organizational measures
designed to protect personal data against unauthorized access, loss, misuse, or disclosure.
However, no system can be guaranteed to be 100% secure, and you use the Services at your own risk.

9) User Rights & Choices

Depending on your jurisdiction, you may have the right to:

• Request access to personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account, subject to legal and contractual requirements
• Object to or restrict certain processing activities

Requests may be subject to identity verification and legal limitations.

10) Children’s Privacy

Our Services are not directed to children under the age of 13,
and we do not knowingly collect personal data from children.
If we become aware that such data has been collected, we will take reasonable steps to delete it.

11) International Users

Our Services are operated from the United States.
If you access the Services from outside the U.S., you understand that your information
may be transferred to, stored, and processed in the United States,
where data protection laws may differ from those in your jurisdiction.

12) Policy Updates

We may update this Privacy Policy from time to time.
Changes will be reflected by an updated effective date.
Your continued use of the Services after changes become effective
constitutes acceptance of the revised Policy.

13) Governing Law

This Privacy Policy is governed by the laws of the State of Michigan, USA,
and disputes are subject to exclusive jurisdiction and venue in Michigan,
as described in our Terms of Service.

Cookie & Tracking Policy

Effective Date: December 20, 2025

This Cookie & Tracking Policy (“Policy”) explains how
Deadly Mix Productions LLC, a Michigan limited liability company,
doing business as Deadly Mix Studios (“Deadly Mix Studios,” “we,” “us,” or “our”),
uses cookies and similar technologies when you access or use our websites, accounts,
forums, and related services (collectively, the “Services”).
This Policy supplements our Privacy Policy and Terms of Service.

1) What Are Cookies?

Cookies are small text files placed on your device by a website.
They are commonly used to enable core functionality, maintain sessions,
remember preferences, and improve security.

2) Types of Cookies We Use

a) Essential Cookies

These cookies are required for the Services to function properly.
They enable core features such as:

• User authentication and account login
• Session management and security
• Form submission and navigation
• Fraud prevention and abuse protection

Because these cookies are necessary for operation, they cannot be disabled
without impairing the Services.

b) Functional & Preference Cookies

These cookies may remember limited preferences such as language settings,
display options, or session-related choices.
They are used solely to improve usability and convenience.

c) Analytics & Performance Cookies

We may use limited analytics tools to understand how the Services are used,
such as which pages are visited or how features perform.
This information is aggregated and used to improve reliability and user experience.

Analytics cookies, where used, do not knowingly collect sensitive personal information
and are not used for targeted advertising.

3) What We Do NOT Use Cookies For

We do not use cookies to:

• Sell personal data
• Build advertising profiles
• Serve targeted or behavioral advertising
• Track users across unrelated websites

4) Third-Party Cookies

Some third-party services integrated into the Services may set their own cookies,
including:

• Payment processors (e.g., Stripe, PayPal)
• Hosting or infrastructure providers
• Essential WordPress components or plugins (e.g., bbPress)

These third parties operate under their own privacy and cookie policies,
which we do not control.

5) Managing Cookies

Most web browsers allow you to control or disable cookies through their settings.
Please note that disabling cookies may prevent parts of the Services from functioning properly,
including account access and license management.

6) Similar Technologies

We may use technologies similar to cookies (such as local storage or session storage)
for the same essential purposes described above.
These technologies are used only as necessary to provide the Services.

7) Changes to This Policy

We may update this Cookie & Tracking Policy from time to time.
Any changes will be reflected by an updated effective date.
Continued use of the Services after changes become effective
constitutes acceptance of the revised Policy.

8) Governing Law

This Policy is governed by the laws of the State of Michigan, USA,
and disputes are subject to exclusive jurisdiction and venue in Michigan,
as described in our Terms of Service.

Community & Forum Rules

Effective Date: December 20, 2025

These Community & Forum Rules (“Rules”) apply to all discussion forums, comment areas,
and community features operated by Deadly Mix Productions LLC,
a Michigan limited liability company, doing business as Deadly Mix Studios
(“Deadly Mix Studios,” “we,” “us,” or “our”).
These Rules supplement our Terms of Service.

1) Purpose & Tone of the Community

This community is intended for adults, professionals, and serious hobbyists
in music production, audio engineering, and related fields.
Discussion may include blunt criticism, strong opinions, sarcasm, and profanity.

This is not a “safe space.” Participation assumes a tolerance for
direct language, disagreement, and unfiltered discussion.
If you are easily offended or require moderated tone enforcement,
this community may not be appropriate for you.

2) What Is Allowed

The following are generally permitted:

• Profanity and coarse language
• Harsh or blunt criticism of ideas, techniques, claims, or advice
• Ridicule or dismissal of bad information or unsubstantiated expertise
• Strong disagreement, sarcasm, and heated debate
• Calling out misinformation or misleading claims

3) What Is Not Allowed

The following are prohibited due to legal, safety, or platform risk:

• Racial, ethnic, or religious slurs
• Hate speech targeting protected characteristics
• Sexually explicit content or pornography
• Any sexual content involving minors
• Threats of violence or encouragement of harm
• Doxxing or posting private personal information
• Impersonation or fraudulent representation
• Malware, phishing, scams, or illegal activity
• Copyright infringement or distribution of pirated material

4) User Responsibility & Assumption of Risk

You are solely responsible for the content you post and for how you interpret
or respond to content posted by others.
You acknowledge that you may encounter opinions or language you find offensive,
inaccurate, or objectionable.

5) Moderation & Enforcement

Deadly Mix Studios has no obligation to monitor, moderate,
or remove any content.
We reserve the right, but not the obligation, to remove content,
restrict access, or terminate accounts at our sole discretion,
with or without notice, for any reason or no reason at all.

Failure to enforce these Rules in one instance does not constitute a waiver
of our right to enforce them in any other instance.

6) No Endorsement

Opinions expressed by users do not reflect the views of Deadly Mix Studios.
We do not endorse, verify, or guarantee the accuracy of any user-generated content.

7) Reporting Issues

If you believe content violates these Rules or applicable law,
you may report it through the appropriate reporting mechanism
or contact us via the Legal & Contact information provided on this site.
We may review reports at our discretion.

8) Governing Law

These Rules are governed by the laws of the State of Michigan, USA,
and disputes are subject to exclusive jurisdiction and venue in Michigan,
as stated in our Terms of Service.